Alexa is Listening And So are Amazon Workers, Company Admits

George Orwell’s 1984 novel predicted a Big Brother would be watching and listening in on every household across the country as the government sought to know all the actions of its populace. While the country is not there yet, this futuristic guess is seeming more and more like a possibility as worldwide retailer Amazon recently admitted that its employees actively listen to customers through an Alexa.

As ABC News reports, the company admitted that its workers occasionally tune into a person’s Alexa to help make its artificial intelligence better, or “smarter.”

“This information helps us train our speech recognition and natural language understanding systems, so Alexa can better understand your requests, and ensure the service works well for everyone,” an unidentified Amazon employee told ABC News.

Here’s more:

Echo devices, Amazon’s smart speakers, respond to keyword-detecting technology to know when a “wake word” like “Alexa” is uttered, and then stores and send the commands to the cloud, the company said.

“By default, Echo devices are designed to detect only your chosen wake word (Alexa, Amazon, Computer or Echo). The device detects the wake word by identifying acoustic patterns that match the wake word. No audio is stored or sent to the cloud unless the device detects the wake word (or Alexa is activated by pressing a button),” the statement said.

The existence of these teams was first reported by Bloomberg, who reported that the company has hired thousands of employees and contractors around the world, including in Boston, Costa Rica, India and Romania to review, transcribe, mark up and then feed back the information into its software to improve Alexa’s grasp of language and voice commands.

While not intending to be used as a means of surveillance, Bloomberg reported (via ABC News) that some transcripts included “commands to play Taylor Swift, bad singing in the shower or a child screaming for help.”

These were the more uneventful instances, while several others may have included over-hearing a sexual assault and other criminal activity.

— Advertisement —

“Sometimes they hear recordings they find upsetting, or possibly criminal. Two of the workers said they picked up what they believe was a sexual assault. When something like that happens, they may share the experience in the internal chat room as a way of relieving stress,” ABC News reports.

The Amazon employee said any information gained through this process is treated with “high confidentiality” and that users were free to delete their own information at any time.

The employee also said the transcribed information (whether it be criminal or not) does not include a person’s personal information.

Bloomberg reports this may not necessarily be the case as each recording includes enough information to track back to a specific Alexa.

The recordings “don’t provide a user’s full name and address but are associated with an account number, as well as the user’s first name and the device’s serial number.”

230 COMMENTS

  1. Hi there just wanted to give you a brief heads up and let
    you know a few of the images aren’t loading properly.
    I’m not sure why but I think its a linking issue. I’ve tried it in two different browsers and both show
    the same results.

  2. great post, very informative. I’m wondering why the other experts of this sector don’t realize this. You must continue your writing. I am sure, you have a huge readers’ base already!

  3. We still cannot quite believe that We can often be a type of staring at the important points entirely on your blog post. His dad and i are sincerely thankful to one’s generosity as giving me possibility pursue our chosen profession path. I appreciate you information I obtained through the web-site.

  4. great put up, very informative. I wonder why the opposite experts of this sector don’t understand this. You should proceed your writing. I’m sure, you have a great readers’ base already!

  5. If you like looking at but have accumulated way too many guides, bring them to some second-hand retail store. It is possible to reclaim shelf area and after that get some other.Reading through the type of relaxing yahoo movie that calms you.

  6. Acquire pauses when playing a youtube video Minions that you just cannot draw oneself from. If you don’t walk away from time to time, it is possible to truly get addicted to Minions in a bad way. Playing and practicing a game is a thing that should invariably be fun.If this feels as though an dependence, speak with a doctor.

  7. Before you decide to check its rating, don’t allow little ones to play a game title. Some film have violent and they have 18+ status. It really is foolish to allow young children to try out this kind of movies. Violent imdb movie could lead to conduct modifications or nightmares in kids.

  8. Well before making your kids have got a applied Minions film, inspect it carefully and study its age group on the internet.|Examine it completely and study its age group on the web, well before letting your child possess a applied Minions movie. Older Minions movie might not be a good to your kid. It is actually your work being a parent to look it over.

  9. Technology has changed just how folks go about performing stuff on this planet. bing is one of the points that were revolutionized. bing downloading are the most prevalent method of accessing tunes. If you’re unsure what you should start off, keep on looking at.

  10. Make sure that your anti-virus defense is up-to-date just before movie nearly anything. It is way too simple to experience a infection with your films. Your contra –computer virus plan will check out the acquired file for viruses before it is actually protected to your personal computer. It too can check out the obtain in case anything at all aimed to slip through.

  11. Always employ an anti-virus plans when yahoo news movie. It is always safer to be secure instead of ending up sorry. Be extremely careful when yahoo movie. This really is absolutely accurate if you’re employing P2P websites. Check files before you decide to wide open them. You can actually get a computer virus in the event you actually did not want.

  12. You almost certainly have your most favorite.Make certain you’re usually trying to find Jujutsu Kaisen 0 movie are available.You could possibly enjoy playing a particular form of Jujutsu Kaisen 0 imdb that you will love to play when you are a significant game addict.

  13. Numerous Jujutsu Kaisen 0 imdb now offer you downloadable content material typically named DLC. These are generally mostly Jujutsu Kaisen 0 movie and additional bonuses expansions will set you back must pay funds gain access to. Even though it is wonderful to treat yourself to a great Jujutsu Kaisen 0 movie, make sure you be aware the retail price. Should they be DLC, some Jujutsu Kaisen 0 can be 2-3 instances far more.

  14. Share the hobby you do with other people. It’s random aspects of people who which will make your life stand out. Your hobby can put the perfect chance to take advantage of the company of others.Allow other folks to view your collections or whatever you make. Show others what you’re included in. You may create new people and maybe learn some things you didn’t know.

  15. Go outside for a bike ride!Hobbyist riders find new trails to ride no matter what months. Bikes are something you can be ridden all year round in the event you dress appropriately. This hobby that comes with its health advantages and the level of fun you may have.

  16. Share the hobby you need to do with other people. It’s random reasons for having folks that that make your lifestyle stand out. Your hobby can put a great possibility to enjoy the company of others.Allow other folks to view your collections or the things you make. Show others what you’re included in. You may create new people as well as learn a few things you didn’t know.

  17. Think about Bodies Bodies Bodies drinking water heating system. If very cold temperature ranges are by no means a concern in your town, you can use a program that circulates normal water through the Bodies Bodies Bodies imdb water heater well before it will get pumped into your house. Even so, it’s wise to keep a conventional heaters for occasions when you want lots of warmed h2o, or maybe direct sunlight will not emerge for a time.

  18. In today’s age, there is a lot of enjoyment about discovering various methods to incorporate eco-friendly Thor: Love and Thunder imdb into a person’s day to day existence. Precisely what is green Thor: Love and Thunder require? Fundamentally, this means renewable, which suggests it is perfect for the surroundings. This particular Thor: Love and Thunder news is able to be used in just about every residence, and you will find out how within the article below.

  19. Hi, I do believe your website might be having web browser compatibility issues. When I take a look at your blog in Safari, it looks fine but when opening in Internet Explorer, it’s got some overlapping issues. I merely wanted to provide you with a quick heads up! Besides that, excellent blog.

  20. Try borrowing games from the library to provide a game a go before you purchase it.Your community library may have a selection of games which you could borrow and attempt totally free. Call your library or check their internet site to discover which Dragon Ball Super Super Hero they carry.

  21. An outstanding share! I’ve just forwarded this onto a friend who had been doing a little research on this. And he in fact bought me lunch simply because I discovered it for him… lol. So allow me to reword this…. Thanks for the meal!! But yeah, thanx for spending some time to talk about this topic here on your internet site.

  22. Hi, I do believe this is an excellent website. I stumbledupon it 😉 I’m going to revisit once again since i have saved as a favorite it. Money and freedom is the greatest way to change, may you be rich and continue to help others.

  23. Spot on with this write-up, I seriously believe this site needs a lot more attention. I’ll probably be returning to read more, thanks for the advice!

  24. You are so interesting! I do not suppose I’ve truly read through something like this before. So great to find somebody with a few original thoughts on this subject matter. Really.. thank you for starting this up. This site is one thing that is needed on the web, someone with a little originality.

  25. I’m impressed, I have to admit. Rarely do I encounter a blog that’s both educative and interesting, and without a doubt, you’ve hit the nail on the head. The problem is something that not enough people are speaking intelligently about. I’m very happy that I came across this during my search for something concerning this.

  26. I’m impressed, I must say. Rarely do I encounter a blog that’s both educative and entertaining, and let me tell you, you have hit the nail on the head. The issue is something which not enough men and women are speaking intelligently about. I am very happy that I stumbled across this during my search for something relating to this.

  27. An outstanding share! I’ve just forwarded this onto a co-worker who had been conducting a little homework on this. And he in fact bought me breakfast simply because I discovered it for him… lol. So allow me to reword this…. Thank YOU for the meal!! But yeah, thanx for spending some time to discuss this issue here on your website.

  28. I blog often and I truly thank you for your content. The article has really peaked my interest. I’m going to take a note of your website and keep checking for new information about once per week. I subscribed to your Feed too.

  29. An outstanding share! I’ve just forwarded this onto a coworker who was conducting a little research on this. And he in fact ordered me lunch because I discovered it for him… lol. So allow me to reword this…. Thanks for the meal!! But yeah, thanx for spending some time to talk about this subject here on your website.

  30. Your style is unique compared to other people I’ve read stuff from. I appreciate you for posting when you’ve got the opportunity, Guess I will just bookmark this blog.

  31. Those are yours alright! . We at least need to get these people stealing images to start blogging! They probably just did a image search and grabbed them. They look good though!

  32. After looking at a few of the blog posts on your web site, I really appreciate your technique of blogging. I bookmarked it to my bookmark website list and will be checking back soon. Take a look at my web site too and let me know what you think.

  33. An intriguing discussion is definitely worth comment. There’s no doubt that that you should write more on this subject matter, it might not be a taboo subject but generally folks don’t speak about these topics. To the next! Cheers!

  34. Having read this I believed it was very enlightening. I appreciate you spending some time and energy to put this informative article together. I once again find myself personally spending a significant amount of time both reading and commenting. But so what, it was still worthwhile.

  35. An outstanding share! I have just forwarded this onto a coworker who had been doing a little homework on this. And he actually bought me dinner because I discovered it for him… lol. So allow me to reword this…. Thank YOU for the meal!! But yeah, thanx for spending time to talk about this matter here on your website.

  36. I was extremely pleased to find this site. I wanted to thank you for your time just for this wonderful read!! I definitely appreciated every part of it and i also have you bookmarked to look at new information in your website.

  37. Can I simply say what a comfort to uncover an individual who truly knows what they’re discussing over the internet. You certainly realize how to bring a problem to light and make it important. More people have to read this and understand this side of your story. I was surprised that you aren’t more popular because you definitely have the gift.

  38. Oh my goodness! Awesome article dude! Thank you, However I am going through problems with your RSS. I don’t understand why I can’t join it. Is there anybody getting similar RSS issues? Anybody who knows the solution will you kindly respond? Thanx.

  39. Hi, I do believe this is a great website. I stumbledupon it 😉 I’m going to return once again since I bookmarked it. Money and freedom is the greatest way to change, may you be rich and continue to guide others.

  40. Hello there, I do believe your blog might be having web browser compatibility problems. When I take a look at your web site in Safari, it looks fine however, when opening in I.E., it’s got some overlapping issues. I merely wanted to give you a quick heads up! Other than that, wonderful blog!

  41. After exploring a few of the articles on your website, I honestly like your technique of writing a blog. I saved it to my bookmark webpage list and will be checking back soon. Please visit my website as well and tell me what you think.

  42. Oh my goodness! Incredible article dude! Thanks, However I am going through troubles with your RSS. I don’t understand why I cannot join it. Is there anybody else having the same RSS problems? Anyone who knows the solution will you kindly respond? Thanx!!

  43. Your style is unique in comparison to other people I’ve read stuff from. I appreciate you for posting when you’ve got the opportunity, Guess I’ll just bookmark this page.

  44. When I originally commented I appear to have clicked on the -Notify me when new comments are added- checkbox and from now on each time a comment is added I receive four emails with the same comment. There has to be an easy method you are able to remove me from that service? Cheers.

  45. Hi there! This article couldn’t be written much better! Looking through this article reminds me of my previous roommate! He constantly kept talking about this. I’ll send this article to him. Pretty sure he’ll have a great read. Thank you for sharing!

  46. Having read this I thought it was very informative. I appreciate you finding the time and effort to put this article together. I once again find myself spending a lot of time both reading and leaving comments. But so what, it was still worthwhile.

  47. Good day! I could have sworn I’ve been to this site before but after looking at some of the articles I realized it’s new to me. Anyhow, I’m definitely happy I stumbled upon it and I’ll be bookmarking it and checking back often!

  48. I absolutely love your website.. Excellent colors & theme. Did you develop this web site yourself? Please reply back as I’m planning to create my own personal site and would like to know where you got this from or exactly what the theme is named. Thank you.

  49. I’d like to thank you for the efforts you’ve put in writing this website. I am hoping to check out the same high-grade content from you in the future as well. In fact, your creative writing abilities has inspired me to get my own blog now 😉

  50. May I simply say what a relief to discover somebody who genuinely understands what they are talking about on the internet. You certainly realize how to bring an issue to light and make it important. More and more people must look at this and understand this side of your story. It’s surprising you aren’t more popular because you most certainly have the gift.

  51. Oh my goodness! Impressive article dude! Many thanks, However I am experiencing difficulties with your RSS. I don’t understand why I am unable to join it. Is there anyone else having identical RSS problems? Anyone who knows the solution will you kindly respond? Thanks!!

LEAVE A REPLY

Please enter your comment!
Please enter your name here